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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Davis

July 20, 2024

5  out of  5
rating by Laura Davis
"Margo was friendly, knowledgeable, and ready to tackle my questions. Highly recommend!"
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Dan Santos

July 20, 2024

5  out of  5
rating by Dan Santos
"Margo provides an excellent experience for all!"
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Johnny Smith

July 10, 2024

5  out of  5
rating by Johnny Smith
"Margo Bock, is great! I've known her for a few years now and she's always pleasant to chat with and always is there to answer any questions you have, I would definitely recommend working with Margo. 🤠"
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Nate Geiser

July 9, 2024

5  out of  5
rating by Nate Geiser
"Margo had unbelievable customer service and got my needs met!"
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Julie Burns

July 9, 2024

5  out of  5
rating by Julie Burns
"Margo was great to work with! Great customer service"
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Seeothers Win30

July 9, 2024

5  out of  5
rating by Seeothers Win30
"Margo Bock gives great customer service. Prides herself on helping people. Seems very energetic and passionate in her work. She is a great member of the State Farm Business. I want to see her win in life!!!!"
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Garry Bock

July 9, 2024

5  out of  5
rating by Garry Bock
"Great office..answered all my questions. Worked with Margot, she was very knowlegeable"
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Amy Wilker

July 9, 2024

5  out of  5
rating by Amy Wilker
"Wonderful staff!!"
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Colleen Kelley

July 9, 2024

5  out of  5
rating by Colleen Kelley
"Margo will provide stellar service and treat you like her own family!"
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Linda Bock

July 8, 2024

5  out of  5
rating by Linda Bock
"Great office and great staff. I enjoyed working with margo."
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Andrea Smith

April 18, 2024

5  out of  5
rating by Andrea Smith
"Hayley was extremely knowledgeable about my coverages when I got my renewal letter. Highly recommend having a review with her to ensure you understand your coverages."
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Jessi Bussell

January 30, 2024

5  out of  5
rating by Jessi Bussell
"I have been with Quintin for a long time and they are always so prompt with their responses and getting things taken care of! Wonderful-highly recommend!"
We responded:
"Thank you Jessi for the great review. I'm so glad that we were able to bundle all of your policies to give you better protection at a better price. I look forward to being there for you and your husband for a long time!"
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S Stanek

January 12, 2024

5  out of  5
rating by S Stanek
"I've been a customer since 2017 when I bought my house. Quintin has always been helpful. I recently reviewed my policies with him and he explained some new policies and his thoughts on whether they were worth it or not. He was very transparent on his experience with them as well. I value his input and trust what he has to say. I highly recommend him and his office!"
We responded:
"Thank you Sharla for the great review. We have really enjoyed helping you over the years looking at policy coverage, discounts, and making sure that you have the best protection for the best price. We look forward to serving you for many years to come!"
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Diana Kuhnell

January 6, 2024

5  out of  5
rating by Diana Kuhnell
"I have been a customer of this office since 1990! Quentin Flagg is very very knowledgeable and so easy to work with! Car insurance, condo insurance, life insurance, umbrella policies and more!! If you need it - they have it all! And not least they are, to a person friendly, helpful, courteous, knowledgeable and by far the most honest and easy to work with group I have dealt with in my more than 55 years of marriage! I can truthfully say I trust them with my life"
We responded:
"Thank you Diana for this very thoughtful review! We value you as a customer and the trust you place in us. We take pride in ensuring that you have the proper coverage with your auto, home, umbrella, and life insurance. We appreciate your kind words and look forward to serving you and your family for many years to come!"
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kayla kelly

September 7, 2023

5  out of  5
rating by kayla kelly
"I love when I call. I get great service everytime. Hayley helped review my policies and my families policies. She hekped me start a life policy on my newest child. She is so sweet and juat the absolute best to work with. She goes above and beyond customer service."
We responded:
"Thank you Kayla for the great review. Hayley and I have enjoyed helping your family with their insurance needs and life insurance protection. We look forward to serving you for many years!"
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Morgan Smith

August 21, 2023

5  out of  5
rating by Morgan Smith
"Extremely trustworthy and excellent staff! By far the best of the best!"
We responded:
"Thanks Morgan - We take pride in making sure our customers get answers to the questions they have and even help them think through some of the questions they might not have thought of. We want to make sure each customer has the best coverage that fits their needs. "
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Terra Shouse

August 21, 2023

5  out of  5
rating by Terra Shouse
"I called and spoke to Hayley, she helped answer some of the questions I was unable to have answered with different agencies. I would recommend this office to anyone who is unsure about their coverage."
We responded:
"Thanks Terra - We appreciate your review and the opportunity to help you. We enjoy taking the questions and help educate our customers on what they are buying and why it is needed. We want you to feel good about your coverage, your agency, and your insurance company! "
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Courtney Koehler

August 21, 2023

5  out of  5
rating by Courtney Koehler
"They have great customer service and were able to answer all of the questions we had! Definitely recommend."
We responded:
"Thank you Courtney for the review!"
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Peg Fischer

August 19, 2023

5  out of  5
rating by Peg Fischer
"Exceptional service is the norm at this office. From helping us with a troublesome accident claim to guiding us through securing boat insurance, Quintin has been a rock-star. Highly recommend."
We responded:
"Thank you Peg for the review. From day 1, it has been a pleasure to help you and your husband with your insurance, assisting with your auto claim, and getting your billing account just the way you want it. I look forward to serving you both for many years. Thank you for being such a great customer of ours!"
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thomas beckler

August 19, 2023

5  out of  5
rating by thomas beckler
"Quitin is the best he helped me insure my two boys with the best rates around town very helpful in what he does"
We responded:
"Thank you Thomas for the review. I appreciate the kind words and the opportunity to help you and your two boys. "
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linda howell

August 10, 2023

5  out of  5
rating by linda howell
"I made an appointment with Quintin and he was able to look at my old policy and match it with less money going out of my pocket. He also got us a few discounts on our policy we didn't get from our old ins. You need to talk to him and let him see what he can do for. We are highly satisfied with what we got with state farm."
We responded:
"Thank you Linda for the wonderful review. It was so nice to meet with you and your husband at the office. I'm glad that we were able to review your current policies and find better coverage for you and save you some premium. As you know, it really pays to take the time to look at your insurance coverage and make sure that you have the right plan in place that fits your lifestyle. As always, I appreciate you sending you family members to us too! Thank you for your business and I look forward to serving you for many years to come."
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Matthew Vovk

March 10, 2023

5  out of  5
rating by Matthew Vovk
"I have been doing business with this office for years. They consistently provide a superior customer service, have knowledgeable staff, and are responsive."
We responded:
"Thank you Matt for the review. We look forward to the opportunity for many more years to come to serve you!"
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Havis Gabbard

March 9, 2023

5  out of  5
rating by Havis Gabbard
"I recently changed my insurance to State Farm. To say the least the service was awesome. Miranda did so well I later brought a friend into the office a Miranda took wonderful care of her. Thanks Miranda you made the day"
We responded:
"Thank you Havis for the great review! We are happy to have your with our agency. "
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Andrew Mitchell

March 2, 2023

5  out of  5
rating by Andrew Mitchell
"By far one of the friendliest and most personable insurance agencies I have ever had dealings with. I will gladly pay a little more for a policy just so I can have the piece of mind that I will receive the best customer service in the business."
We responded:
"Thank you Andrew for the great feedback! We pride ourselves on the relationships that we build with our customers and their families."
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Brian Vonderhaar

January 27, 2023

5  out of  5
rating by Brian Vonderhaar
"Miranda was super helpful when I had questions about my car insurance after moving to Ohio. After one phone call we had everything set up- things don’t get much easier than that!"
We responded:
"Thank you Brian for the review and welcome to our agency. We love helping new customers moving to Ohio with their insurance protection and understanding any differences in the policy. Thank you for allowing us to make it easy for you!"